1.2 This Policy sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them. This Policy also describes the measures we implement to protect your Personal Data.
1.3 The Website is managed by MENAUD headquartered at 1, rue de la Rivière, Clermont (QC) Canada G4A1B5 who is the data controller for the Personal Data that is collected via the Website. As a data controller, MENAUD is responsible for ensuring that the processing of Personal Data complies with applicable data protection laws, which includes the General Data Protection Regulation ((EU) 2016/679) ("GDPR"), if you live in the EU and the UK GDPR (“UK GDPR”), if you live in the UK.
1.4 Please take the time to read this Policy carefully. If you have any questions or comments, please contact us as described in the "How to contact us" section below.
2.1 We recommend that you read this Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Policy, then you can click on the relevant link below to jump to that section.
3.1 MENAUD collects your Personal Data:
- directly from you when you create a user account on our website, or subscribe to our newsletter;
- directly from you when you make a purchase with MENAUD, answer customer feedback surveys, click on our ads, respond to marketing campaigns, or directly reach out to MENAUD for inquiries, and
- via our automated chatbox which you can use to interact with us.
3.2 Please note that the information you provide on our Website may be necessary for contractual purposes and for us to comply with our legal obligations. Without such information, we may not be able to process your order or to answer your queries.
3.3 In particular, we may be required to disclose your Personal Data in response to legal or regulatory requests from public authorities, including to meet national security, anti-fraud or other legal requirements.
4.1 MENAUD may also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification number (IMEI number), browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
4.2 Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
5.1 We may disclose your Personal Data to the following categories of recipients:
6.1 We will process your Personal Data in accordance with the following principles:
7.1 The Personal Data we collect from you is stored in our servers located in the United States.
7.2 We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements) only as long as it is needed.
7.3 When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
In some instances, we may use your Personal Data in order to better understand your preferences and to provide customized products or services to you.
However, we do not make any decisions based solely on automated processing of such data, which either produce legal effects that concern you or similarly significantly affect you.
The services we provide on this Website are not intended for individuals below the age of 16. If you are under 16, please do not use or register on this Website.
10.1 Subject to applicable data protection legislation and certain limitations, you may exercise the data protection rights listed below. You can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
You can access, rectify or request erasure of your Personal Data as detailed here below. Please note that deletion requests are subject to certain limitations, for example, we may retain Personal Data as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests. The right to access to Personal Data enables you to receive confirmation as to whether or not MENAUD is processing your Personal data and information about that processing, and to receive a copy of your Personal Data. You may also request correction of any of your inaccurate Personal Data, as well as the deletion of your Personal Data.
You can object to the processing of your Personal Data at any time (including profiling) when the processing is based on our legitimate interest. You may also object at any time to the processing of your Personal Data for direct marketing purposes (which includes any profiling to the extent that it is related to such direct marketing).
You may also ask us to restrict (block) the processing of your Personal Data under certain conditions.
When the processing is based on your consent or the performance of your contract with us, you may exercise your right to data portability, which enables you to receive your Personal Data in a structured, commonly used and maching-readable format and have it transmitted to another controller.
If we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
10.2 You may exercise any of the rights above at any time by contacting us as described under the “How to contact us” section below. We will respond to your request in accordance with applicable data protection laws.
11.1 The Website may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Data you submit whilst visiting these websites.
11.2 We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
12.1 We may update this Policy from time to time in response to changing legal, technical or business developments. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Policy changes if and where this is required by applicable data protection laws.
12.2 You can see when this Policy was last updated by checking the “last updated” date displayed at the top of this Policy.
13.1 If you have any questions or concerns about this Policy or the way we process your Personal Data, please contact us via email at email@example.com.